Note: New Utilities Service Request Forms are available. Click Here

All Utilities business management and accounting responsibilities are centralized under the direction of the business manager. Within this group is the Energy Billing Systems (EBS) team. The EBS team is responsible for processing all utilities for the U-M community. This includes: purchasing, invoice auditing, processing vendor payments, metering, monthly recharging to our customers for their direct purchased utilities and/or generated utilities through Service Unit Billing, reconciling, and record keeping.

EBS provides accurate and reliable processing of utility purchasing and billing procedures. To find current or historical charges, flexible reporting tools, and operating instructions, use our Utilities Web Interface. For instructions see the  EBS Web Users Guide.

If you have questions about your billing or service see our FAQ.

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